EFFECTIVE THERAPIST-CLIENT COMMUNICATION: MASSAGE
To communicate well during massage includes paying attetion to listen to the verbal
cues the client gives but also just as important is to listen to the clients body.Listening
and bodily listening.
I see the challenge to maintain focussed on the client not just the hands on massage strokes and the task of massage ; relaxation or remedial .If I were to forget the ' whole person ' my client and I may have a totally unrelated opinion on the massage experience.
POST MASSAGE & REBOOKING
I think it is important to check in with my client after the massage session to ensure they
have the opportunity to comment on the massage if they choose. By using open questions
this may lead to comments and a way into rebooking . I think a direct closed question "do you want to come again in 2 weeks" is almost a challenge rather than a respectful enquiry. Also direct eye contact with this is also a challenge and may make my client uncomfortable. Respect and empathy and not holding eye contact for too long is more likely to allow the client to feel in control.
To communicate well during massage includes paying attetion to listen to the verbal
cues the client gives but also just as important is to listen to the clients body.Listening
and bodily listening.
I see the challenge to maintain focussed on the client not just the hands on massage strokes and the task of massage ; relaxation or remedial .If I were to forget the ' whole person ' my client and I may have a totally unrelated opinion on the massage experience.
POST MASSAGE & REBOOKING
I think it is important to check in with my client after the massage session to ensure they
have the opportunity to comment on the massage if they choose. By using open questions
this may lead to comments and a way into rebooking . I think a direct closed question "do you want to come again in 2 weeks" is almost a challenge rather than a respectful enquiry. Also direct eye contact with this is also a challenge and may make my client uncomfortable. Respect and empathy and not holding eye contact for too long is more likely to allow the client to feel in control.
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